Shipping policy
Shipping & Delivery Policy
We’re committed to getting your order to you as quickly, safely, and smoothly as possible. Your satisfaction and peace of mind are our top priorities.
Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed.
Once your order ships, you’ll receive a shipping confirmation email with your tracking link, so you can follow your package every step of the way.
Delivery Timeframe
Most customers receive their orders within 5–7 business days after dispatch, and many deliveries arrive even sooner.
Delivery times may vary slightly depending on your location and local carrier operations.
Occasionally, minor delays can happen due to factors outside our control, such as:
- Carrier network slowdowns
- Weather or transit disruptions
- Customs or regulatory processing
In rare situations, delivery may take a bit longer than expected, and in exceptional cases may extend up to 30 business days.
That said, these situations are uncommon, and the vast majority of orders arrive well within the standard timeframe.
Shipping & Tracking
We work with reliable shipping partners to ensure your order reaches you safely.
- All orders include tracking information
- Tracking updates may take a short time to appear after dispatch as carriers process the shipment
- You’ll receive ongoing updates as your package moves closer to delivery
Shipping Fees
We offer Free Ensured Shipping on most orders, so you can shop with confidence.
Any applicable shipping costs (if any) will always be clearly shown at checkout.
International Orders
For international shipments, customs duties or import taxes (if applicable) are the responsibility of the customer.
Customs processing may occasionally affect delivery timing, but most orders still arrive within the normal delivery window.
Address Accuracy
To ensure smooth delivery, please double-check your shipping details before placing your order.
- We are not responsible for deliveries to incorrect or incomplete addresses
- Address changes must be requested immediately after placing your order
- Once an order has been processed or shipped, changes may not always be possible
Delivery Confirmation
Once a package is marked as delivered by the carrier, it is considered successfully fulfilled.
If you’re unable to locate your package, we recommend checking with neighbors or your local delivery provider — we’re also here to help guide you through next steps.
Delivery Support
If you have any concerns or need help tracking your order, our support team is always here for you: support@ariov.com
We’re committed to making sure your order reaches you successfully.
Our Commitment
By placing an order, you acknowledge that delivery timelines are estimates, but please rest assured — we do everything possible to ensure your order arrives quickly, securely, and without issues.